FAQ

Frequently Asked Questions (FAQ)

1. Order kaise place karein?

Aap website par apna product select karke Add to Cart karein aur checkout par apni delivery details enter karke order place kar sakte hain.

2. Kya Cash on Delivery available hai?

Ji haan, Pakistan ke major cities aur areas mein Cash on Delivery (COD) available hai.

3. Order confirm kaise hoga?

Order place hone ke baad hamari team aapse phone call ya WhatsApp ke zariye order confirm kar sakti hai.

4. Delivery kitne din mein hoti hai?

Normally orders 2–5 working days mein deliver ho jate hain. Remote areas mein thora additional time lag sakta hai.

5. Kya Open Before Payment available hai?

Jahan applicable ho, product Open Before Payment facility ke saath available hoga. Product page ya order confirmation par iski information di jayegi.

6. Kya products return ya replace ho sakte hain?

Ji haan, eligible products return/replacement ke liye hamari Return & Refund Policy apply hogi.

7. Kya products warranty ke saath aate hain?

Kuch products manufacturer/seller warranty ke saath available ho sakte hain. Warranty ki details product page par mention ki jayengi.

8. Kya delivery charges hain?

Delivery charges product aur location ke mutabiq vary kar sakte hain. Applicable delivery charges checkout ya product information mein show kiye jayenge.

9. Order track kaise karein?

Order dispatch hone ke baad, jahan tracking available ho, aapko tracking information provide ki jayegi.

10. Customer Support se kaise contact karein?

Aap kisi bhi order ya product ke sawal ke liye hamare Contact Us page par diye gaye phone number ya WhatsApp par contact kar sakte hain.